In the event that the subscription period expires and the subscriber does not benefit from the shipment at all, he will be contacted to return the amount, and if it is not possible to reach it, the amount will be donated and deposited to the King Salman Center for Relief and Humanitarian Action.

In the event that the recharge balance runs out and the subscriber has a number of available shipments and wishes to recharge, he will receive the normal shipping rates.

Shipping fees are calculated based on the actual weight of the shipment.

- Shipping from the purchase sites to the address within the city of Istanbul takes place within 7 days, and shipping from Istanbul to the customer’s address in the target country takes place within 7 days, and this period may increase according to the pressure on the purchasing and shipping sites.

Prohibited goods, which are harmful, dangerous, flammable or offensive goods, liquid materials, furniture and breakable utensils, shall not be shipped.

There is no return for the product, but if we confirm that the product has arrived damaged before using it, we will take care of replacing it with the same specifications (special for clothes).

Approval of the name, mobile number, and only one address of the subscriber, and in the event of a request to change the delivery address, an additional fee of $12 will be charged to the shipping value.